Returns & Exchanges
At Kleva Range, we stand by the quality of our products and offer a 30-day money-back guarantee to ensure you are completely satisfied with your purchase. If you change your mind or encounter an issue, our streamlined returns process is designed to get you a solution as quickly as possible.
Return Process
- 1.Contact Support
Reach out to our customer service team via email or our online contact form with your order number and reason for return.
- 2.Receive Authorization
Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.
- 3.Pack and Ship
Securely package your items in their original packaging, include your RMA number inside the box, and ship the parcel back to our warehouse.
- 4.Refund or Exchange
After our team inspects the returned goods, we will process your full refund or dispatch your replacement item within 3-5 business days.
